FAQs

You can use all major credit and debit cards such including Visa, MasterCard, Maestro, American Express, Apple Pay, Google Pay or Store Vouchers.

We can't accept cards that are due to expire within the next 5 days. Card details are checked and verified by a third party and goods are dispatched once authorisation has been obtained.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

UK mainland delivery is available for £5 per order.

Orders are sent via DPD using a next day service, to keep the samosas as fresh as possible.

The delivery date is chosen at checkout.

Orders can be collected from North London, full address will be given at checkout.

Collection dates are selected at checkout.

If there is a problem with your delivery, please get in touch via the 'Get in touch' page.

All items are made to order.

It is possible to cancel orders, this needs to done a minimum of 4-days before the scheduled delivery or collection date and a full refund will be issued.

If you need to cancel orders within 4-days of the delivery or collection date, we'll only be able to refund 75% of the order value.

Please get in touch using the contact form for any questions about cancellations.

You'll get a full refund if your for orders cancelled a minimum of 4-days before the scheduled delivery or collection date.

For orders cancelled within 4-days of the delivery or collection date, we may be able to offer up to 75% of the order value. Please get in touch using the contact form for more information.

Sometimes mix-ups happen, so if you receive the wrong item(s) get in touch via the contact form and we'll arrange a replacement for you.

There's nothing more important than looking after our customers and making sure they are happy.

If you need to get in touch for any reason, just drop us a note using the contact form on the 'Get in Touch' page.

Chamilli has a food safety rating of 5.

You can view the rating at the Food Standards Agency.